Organisational development and operating models
Organizational Development (OD) and Target Operating Models (TOM) define how an organization builds capability, adapts to change, and configures its assets to execute strategy. Together, they form the blueprint for how an organization functions and grows.
Our Professional touch.
While an Operating Model designs the structural blueprint, Organizational Development focuses on the human and cultural transformation required to make that blueprint work in practice.
What this entails /
Operating model design: who does what, and on whatauthority.
Organisational structure and role design; job descriptions
Performance frameworks, key performance indicators and management reporting cadence.
Institutional and organisational capacity assessments.
Organisational development and operating models shows that
this builds the people and culture needed to drive sustained performance.
Years of Practice20+still counting on
Countries delivered4+still counting on
Specialists in the Network10+and building on
Core pillars of an operating model
Organizational Development
Organizational Development is a science-backed, ongoing effort to increase an organization's effectiveness and health through planned interventions in processes, culture, and human capital.
Operating Models
An Operating Model is the bridge between strategy and operational execution. While strategic planning defines where an organization wants to go, the operating model defines how resources, technology, and teams must be configured to deliver value.
Operating Models define how an organization is structured to execute strategy, while Organizational Development builds the human capacity and culture needed to sustain that strategy over time.
The stages on every assignment. Deliberately unglamorous; the value is in doing it properly.
Scope
We fix in writing what we are answering and what “done” looks like.
Evidence
Documents, data and observation before opinion. We work from what the system does.
Engagement
We test findings with the people who run the system before writing.
Deliver & Handover
Prioritised recommendations and a plan with owners, sequence and effort. Train People
The company we keep







